WinLion Terms and Conditions

Welcome to WinLion. These Terms and Conditions ("Terms") govern your access to and use of our website, our casino games, our sportsbook, and all related services. By creating an account with Win Lion, depositing funds, or placing a wager, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, we ask that you refrain from using our platform.

1. About Our Platform

WinLion is an online gaming platform operating under an Anjouan Gaming License, established in May 2025. We offer a wide portfolio of entertainment, including slots, live games, table games, instant games, crash games, game shows, jackpot games, video poker, bingo, lottery, scratch cards, virtual sports, and a full sportsbook covering NHL, NBA, UFC/MMA, football, tennis, and esports. At Win Lion, we work with leading studios such as Pragmatic Play, Microgaming, Play'n GO, Hacksaw Gaming, Evolution-powered live providers, and many more to bring you up to 10,000 slots and 1,000 live games.

1.1 Eligibility

You must be at least 18 years old, or the legal age of majority in your jurisdiction, to register and play at WinLion. We reserve the right to request proof of age and identity at any time. Our services are intended for residents of Canada and other permitted regions; we do not accept players from restricted countries, including but not limited to the USA, UK, France, Spain, Netherlands, Belgium, Poland, Ukraine, Russia, and other jurisdictions listed in our restricted countries policy.

2. Account Registration

To use Win Lion casino, you must create a single personal account using accurate and truthful information. We do not permit duplicate accounts, and any attempt to open multiple accounts may result in suspension or forfeiture of funds. Our casino requires you to keep your login credentials confidential; you are responsible for all activity conducted through your account.

• We require full legal name, date of birth, and verified contact details.
• We may request identity verification documents before processing withdrawals.
• We reserve the right to suspend accounts suspected of fraud or underage play.

3. Deposits, Withdrawals, and Currency

All transactions at WinLion are processed in CAD. Our accepted deposit methods include Interac, Visa, Mastercard, and Apple Pay. The minimum deposit is CA$20, while withdrawals require a minimum of CA$50. Withdrawals are typically returned to the original deposit method where possible.

3.1 Withdrawal Limits and Processing

We apply withdrawal limits of CA$1,500 per day, CA$3,000 per week, and CA$12,000 per month. Requests are processed within approximately 30 minutes on our end, with cashout times of up to 24 hours for credit card transactions and 1–3 business days for Interac. We cannot guarantee processing times imposed by third-party payment providers.

4. Bonuses and Promotions

Our WinLion welcome bonus package offers up to 400% across four deposits, totaling up to CA$1,500 plus 240 free spins, subject to a 40× wagering requirement, a maximum bet of CA$5, and a minimum deposit of CA$40. We also run Weekly Deposit Spins, Weekend Reloads, Fortune Wheels, WinLion Quests, Weekly Cashback, Live Casino Cashback, and Birthday Bonuses tied to our Loyalty Ladder. Each promotion carries its own wagering requirements, maximum cashout limits, and expiry periods, which we display clearly within the Wallet section before you opt in.

• We may modify, suspend, or withdraw any promotion at our sole discretion.
• We reserve the right to void winnings obtained through bonus abuse or breach of these Terms.
• Any no-deposit offers, such as email or phone confirmation spins, are subject to a 40× wager and a maximum cashout of CA$50.

5. Loyalty Ladder and VIP Program

We operate a 26-level Loyalty Ladder where you earn 1 LP for every CA$0.10 wagered using real or bonus funds. Points never expire and never reset. Our VIP Program features four tiers — Bronze, Silver, Gold, and Platinum Lion — offering a dedicated VIP manager, daily cashback, exclusive tournaments, and accelerated withdrawals. Entry is available through a single CA$500 deposit or a status match from another operator.

6. Fair Play and Game Rules

At WinLion, we ensure that all games are supplied by licensed and audited providers. Our slots, live dealer tables, blackjack, roulette, craps, video poker, and scratch card games use certified random number generators where applicable. We do not tolerate the use of bots, cheats, or automated software, and we reserve the right to void winnings resulting from such practices.

6.1 Sportsbook Rules

Our sportsbook covers pre-match and live betting with features such as Cash Out, Bet Builder, System bets, and Outrights. We reserve the right to adjust odds, void bets placed due to palpable errors, and suspend markets affected by match irregularities.

7. Responsible Gaming

We are committed to promoting responsible gaming across our platform. We provide deposit limits, loss limits, bet limits, cooling-off periods, and self-exclusion tools so that you can manage your play. If you feel your gambling is becoming a concern, we encourage you to contact our support team to activate any of these protective measures.

8. Account Suspension and Termination

We may suspend or close your account if we suspect fraud, breach of these Terms, multiple accounts, underage access, or use of our services from a restricted country. We also reserve the right to terminate accounts that remain inactive for an extended period, subject to applicable regulations.

9. Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted access to Win Lion casino at all times. We are not liable for losses arising from technical failures, internet connectivity issues, or events beyond our reasonable control. Our liability, where permitted by law, is limited to the amount held in your account at the time of the issue.

10. Customer Support

Our support team is available 24/7 via live chat, email at [email protected], and our on-site contact form. We provide assistance in English and French. If you have questions about your account, bonuses, or these Terms, we encourage you to reach out to our team at any time.

11. Changes to These Terms

We may update these Terms periodically to reflect regulatory changes or improvements to our services. We recommend reviewing this page regularly. Continued use of WinLion after changes are posted constitutes your acceptance of the revised Terms.

12. Governing Law

These Terms are governed by the laws applicable to our Anjouan Gaming License. Any disputes arising from your use of our casino will be handled in accordance with the dispute resolution procedures outlined in our licensing framework.

By using WinLion, you acknowledge that you have read and accepted these Terms and Conditions in full. We thank you for choosing our platform and wish you an enjoyable and responsible gaming experience.